Shipping policy

Shipping Policy

Last updated: September 27, 2026

Thank you for shopping at revaitis.com. This Shipping Policy outlines how we process, pack, and dispatch your orders. By placing an order with us, you agree to the delivery practices set out below.

1. Order Processing & Dispatch Times

  • Processing Window: Orders are typically processed and prepared for dispatch within 1 to 2 business days (Monday through Friday, excluding UK bank holidays).

  • Order Cut-Off Time: Orders placed after 2:00 PM (GMT) will generally begin processing on the next business day.

  • Peak Periods: During busy sales events, product launches, or holidays, processing times may be slightly extended. We will notify you if there are any unexpected delays.

2. Shipping Rates & Delivery Timeframes (UK)

We offer reliable shipping options for our customers. Estimated delivery windows begin after your order has been dispatched:

  • Standard Delivery:

    • Estimated delivery: 2 to 4 business days after dispatch.

    • Cost: Calculated at checkout (free on qualifying orders over our promotional threshold).

  • Express / Next-Day Delivery (if available):

    • Estimated delivery: 1 to 2 business days after dispatch if ordered before the daily cut-off time.

    • Cost: Calculated at checkout based on package weight and destination.

3. International Shipping

Currently, revaitis.com ships to [insert regions/countries, e.g., the UK and select international destinations].

  • Customs and Import Duties: International shipments may be subject to local import taxes, customs duties, and fees levied by the destination country. These charges are the sole responsibility of the customer.

4. Delivery Statutory Guidelines (UK Law)

Under UK consumer regulations, we are legally required to deliver physical goods to you without undue delay and no later than 30 days from the day after the contract is made, unless you have explicitly agreed to a longer delivery timeframe. If we anticipate a delay beyond our control, we will contact you promptly.

5. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where applicable), allowing you to monitor your package's journey to your door.

6. Incorrect Addresses & Failed Deliveries

  • Address Accuracy: Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages resulting from incorrect or incomplete address details provided by the customer.

  • Failed Delivery Attempts: If you are not available to receive your parcel, our courier partner will typically leave instructions for re-delivery or collection from a local depot/post office. If a parcel is returned to us due to non-collection or a failed delivery, additional shipping charges may apply to re-send the item.

7. Damaged, Lost, or Delayed Parcels

  • Damaged Items: If your package arrives damaged, please take photos of the packaging and the damaged goods immediately and contact us within 48 hours of delivery.

  • Missing Parcels: If your tracking shows your parcel has been delivered, but you have not received it, or if it has been significantly delayed, please reach out to our support team so we can investigate with the courier.

Contact Us

If you have any questions regarding our shipping policy or need assistance tracking an order, please contact us at:

  • Email: support@revaitis.com

  • Website: revaitis.com