Refund policy

Refund and Cancellation Policy

Last updated: September 27, 2026

At revaitis.com ("we", "us", or "our"), we strive to ensure you are completely satisfied with our products and services. Because we provide digital content and online retail services, our refund and cancellation terms are outlined below in compliance with UK consumer law (including the Consumer Rights Act 2015 and Consumer Contracts Regulations).

1. Order Cancellations & Subscriptions

  • How to Cancel: If you wish to cancel an order or active service, please contact us immediately at support@revaitis.com. If your order has not yet been processed or dispatched, we will cancel it with no penalty.

  • Subscription Services (if applicable): You can cancel any recurring service or app subscription at any time through your account settings or by contacting our team. Once canceled, your access will remain active until the end of your current pre-paid billing cycle, and you will not be billed for subsequent periods. We do not provide prorated refunds for partial subscription periods.

2. Free Trials

If a service or app on revaitis.com offers a free trial period, you will not be charged during the trial. If you do not cancel before the trial period ends, your subscription will automatically convert into a paid plan, and your payment method on file will be charged.

3. Eligibility for Refunds (UK Consumer Rights)

Under UK regulations regarding digital content and consumer goods:

  • Faulty or Misrepresented Goods/Content: If a product, app, or digital content provided by revaitis.com is faulty, corrupt, completely fails to work as described, or is not of satisfactory quality, you are legally entitled to a repair, replacement, or a full refund under the Consumer Rights Act 2015.

  • Digital Content Waiver: When you immediately access or download digital content, you expressly consent to immediate performance and acknowledge that you waive your standard 14-day "cooling-off" cancellation right once the digital download or service has begun.

  • Discretionary Refunds: Refund requests outside of technical faults or statutory rights (e.g., change of mind on physical or digital goods) are evaluated on a case-by-case basis.

4. How to Request a Refund

If you believe you are entitled to a refund due to a technical error, billing mistake, or faulty product:

  1. Contact our support team at support@revaitis.com.

  2. Include your revaitis.com account name or order number, date of transaction, and a detailed description or screenshots of the issue.

  3. Refund requests must typically be submitted within 14 days of your purchase or invoice date.

5. Processing Refunds

If a refund is approved by our team:

  • The refund will be processed back to your original payment method.

  • Please allow 5 to 10 business days for the funds to reflect in your account, depending on your bank or payment provider.

6. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.

  • Contact Us: If you have any questions regarding our refund and cancellation policy, please reach out to us at support@revaitis.com or visit our contact page at revaitis.com.